Last updated: 05/02/2026
Order Cancellation
Orders may be canceled within 12 hours of placement, provided the order has not yet been processed or shipped.
Once an order has been processed or dispatched, cancellation is not possible.
Refund for Cancellations
If eligible:
-
A full refund will be issued to the original payment method
-
Refund processing may take 7–14 business days
Right to Refuse Cancellation
97stitch.ae reserves the right to refuse cancellations for:
-
Customized or personalized orders
-
Orders already in fulfillment or transit
