Privacy Policy

Last updated: 05/02/2026

At 97stitch.ae, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.


1. Information We Collect

When you visit 97stitch.ae, we may collect the following information:

Personal Information

When you place an order or attempt to make a purchase, we collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • Order and transaction details

Device Information

We automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Time zone

  • Cookies and usage data


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding orders, shipping, or support

  • Prevent fraud and unauthorized transactions

  • Improve our website, products, and services

  • Send promotional or marketing communications (only if you opt in)


3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties, including:

  • Shopify (our e-commerce platform)

  • Payment gateways and banks

  • Courier and logistics partners

  • Analytics and marketing tools (e.g., website performance tracking)

These third parties only receive the data necessary to perform their services and are required to protect your information.


4. Cookies and Tracking Technologies

97stitch.ae uses cookies to:

  • Enable essential site functionality

  • Remember preferences

  • Analyze traffic and user behavior

You may disable cookies through your browser settings, but this may affect site functionality.


5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders

  • Comply with legal and regulatory obligations

  • Resolve disputes

  • Enforce our policies


6. Data Security

We take reasonable technical and organizational measures to protect your data, including:

  • Secure servers

  • Encrypted payment processing

  • Restricted internal access

However, no online transmission is 100% secure, and we cannot guarantee absolute security.


7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion of your data

  • Withdraw marketing consent at any time

To exercise these rights, contact us using the details below.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.


9. Children’s Privacy

97stitch.ae does not knowingly collect personal information from individuals under the age of 18.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.


11. Contact Information

For questions, concerns, or data requests, please contact us:

Email: support@97stitch.ae
Website: https://97stitch.ae