Return Policy

Last updated: 05/02/2026

Return Eligibility

Returns are accepted only if:

  • The request is made within 48 hours of delivery

  • The product is unused, unwashed, and in original packaging

  • Proof of purchase is provided

Return Approval

All return requests must be approved before items are sent back. Unauthorized returns will not be accepted.

Return Shipping

  • Customers are responsible for return shipping costs

  • We recommend using a trackable courier service

  • 97stitch.ae is not liable for lost or damaged return shipments

Inspection

Returned items are subject to inspection. If the item does not meet return conditions, it will be sent back at the customer’s expense.